Mobile Communications Policy
In order to maximize our service to you, from time to time we will send you text messages for the purpose of sending loan status and payment notices as well as other marketing information and offers. By opting-in you are providing consent to use personal information to provide the services you’ve requested including services that display customized content and advertising. Your wireless provider’s Msg and Data Rates may apply to our confirmation and all subsequent SMS messages. You may opt out and remove your SMS information by sending “STOP”, “END”, “CANCEL”, “UNSUBSCRIBE”, or “QUIT” to the SMS text message you have received. If you remove your SMS information from our database, your number will no longer be used for secondary purposes, disclosed to third parties and used by us for third parties to send promotional correspondence to you.
Data obtained from you in connection with this SMS service may include your name, address, cell phone number, your provider’s name, the date and time and content of your messages. We will not be liable for any delays in receipt of any SMS messages, as delivery is subject to effective transmission from your network operator. SMS message services are provided on and AS IS basis. To view our Terms & Conditions call our Toll-free Opt-in/Opt-out line at 1-855-359-2505
To cancel text message alerts you can reply STOP to the message to opt-out of respective text alert program. Text STOP to 75935!
Help or Support
For help, e-mail us at firstname.lastname@example.org or call 1-855-359-2505 to request help, get contact information or additional information regarding our texting services anytime from your mobile device by replying with the word “HELP” to the message received.
If you have any questions about these Cash Canada Privacy FAQs, the privacy practices of our web sites, or your dealings with us, please contact:
Cash Canada Customer Care
#325, 8170-50th St. Edmonton, AB. T6B 1E6
Frequently Asked Questions
Who is Cash Canada Pawn?
Cash Canada pawn shops are the best pawn shops in Edmonton, Calgary and 8 other Alberta locations as well as Prince George BC. We are Canada’s biggest and busiest chain of pawnshops serving over 40,000 active clients from 15 clean, bright, safe and secure locations. Our primary product is pawn loans but our pawnshops offer much more than just pawn loans. With over 35 years of trusted service to literally hundreds of thousands of clients.
What is personal information?
Personal information is any information that is related to you as an identifiable individual. It typically includes such information as your name, e-mail address, or mailing address, phone number, and alternative contact. It could also include preferences you voluntarily provided on our web sites or newsletter.
Does Cash Canada collect personal information?
We retain only information you provide voluntarily. We will ask for your name, address, e-mail address, or other personal information when you take out a Cashco loan. You will also be asked for personal information when you register for a loan online, sign up for a newsletter, or enter into contests or promotions sponsored by Cashco or any of its affiliates.
How does Cash Canada use information it gathers about me?
Cash Canada collects and uses your personal information as a routine requirement for taking a loan. This information is used to contact you with reference to the loan or other aspects of our business transaction. We may further use such information to develop and customize products or services to better meet your needs and preferences and to offer you products, services and additional marketing information about Cashco.
Might I be contacted by organizations outside Cash Canada?
We do not share information with third parties with the exception of service providers who require certain information in order to complete the loan transaction. (Example, we need to provide Visa with certain information in order to issue a pre-paid credit card). We may also share the information with our affiliated Cashco companies and their agents and authorized dealers. Additionally we contract outside sources to assist us with marketing and customer experience surveys.
What are marketing preferences?
In general, we assume that your relationship with Cashco permits us to contact you by mail, phone, e-mail, or mobile texting about our products and services.
How can I change my marketing preferences?
You may opt-out of receiving any of these communications by following the op-out and unsubscribe procedures stated in our policy.
How do I unsubscribe from an e-mails and newsletter?
Every time we send out one of our newsletters or e-mails, we include an “unsubscribe” link. Simply click on this link and follow the instructions. You will be automatically removed from that newsletter distribution list.
What happens to information I provide on a contest entry?
Cash Canada uses a variety of contests and similar promotions to increase awareness of our products and services. We generally request contact information so that we can notify you if you are a prize- winner. As well, in some cases we may contact contest entrants with product information. Contest entries generally include a way for you to indicate that you do not want to be contacted based on the information on your entry. Because contests may involve co-sponsors who have their own privacy practices, it is always advisable to read the entry form and contest rules before entering.
How will my information be used?
In addition to the cases above, Cashco may use your personal information when we believe in good faith that the law requires it, under circumstances specifically described to you when we collect the information (such as in a Terms of Service or Use agreement), or in the rules of sweepstakes or other promotions.